Return Policy

Maven Filters Return Policy

At Maven Filters, we are committed to ensuring your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

30-Day Return Window
You have 30 days from the date of delivery to return any items for a full refund or exchange, provided the product is in its original condition.

Conditions for Return

  • The item must be unused, in the same condition that you received it, and in the original packaging.
  • A proof of purchase or order confirmation is required to process the return.

Return Process

  1. Contact Us: Before returning your item, please contact our customer service team at [customer service email or phone number] to initiate the return process.
  2. Return Authorization: After contacting us, we will provide you with a Return Authorization Number (RAN) and instructions on how to return your item.
  3. Shipping: You are responsible for the cost of return shipping unless the item was damaged or defective upon arrival. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-7 business days.

Exchanges
If you need to exchange an item for a different size, color, or product, please contact us to arrange the exchange. Exchanges are subject to product availability.

Non-Returnable Items
Certain items are non-returnable, including gift cards and items marked as final sale.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery to arrange for a replacement or refund.

Contact Us
For any questions or concerns regarding your return, please contact our customer service team at [customer service email or phone number]. We’re here to help!

Thank you for choosing Maven Filters. We value your business and are dedicated to providing you with the highest quality products and service.